A care group which operates two care home in Mansfield, Nottinghamshire, has praised its team for being unsung heroes during the global pandemic.
Woodleigh Care has two care homes in the town, Woodleigh Christian Care Home and Baily House, looking after 110 of residents with a range of care needs. It was established in 1988 by a local nurse, and in 2003 it was bought by John and Gail Walton, who added Baily House in 2014.
The business has been supported during the pandemic by Yorkshire Bank, owned by Virgin Money, who has provided tailored financial solutions to allow the group to continue to operate effectively,
John said: “The pandemic showed what an important part we play in the NHS. We are an integral part of the health service and we did all we could to step up and support the NHS.
“It has been tough year, but the way the staff have reacted has been amazing. They are the unsung heroes and have gone above and beyond for our residents.
“We are very much part of the local community in Mansfield and it’s been difficult for everyone. We have been using technology as much as possible to keep residents connected with their families and have set up visiting pods in the garden to allow safe socially distanced visits. We have also tried different ways to keep our residents engaged and stimulated.”
Woodleigh Care joined Yorkshire Bank in April and it was the experience of the Health and Social Care team that was one of the reasons they decided to switch banks.
John said: “It’s important that my banking team are specialists in health care, who are able to understand the industry and give advice on what’s happening. The team at Yorkshire Bank are excellent.
“Covid-19 has been all-encompassing and we’re still not quite sure what the future will look like. It’s important that we have the support from the Bank to allow us to manage through these challenging times.”
Kenny Nelson, Senior Director, Health and Social Care, at Yorkshire Bank, said: “The Care Home sector has had a difficult few months, but we were committed to supporting our customers through the pandemic. Woodleigh Care has a very strong vision and ethos - and has done all it can to ensure its residents and staff stayed safe during the last six months.
“We are pleased that we have been able to offer financial support to the business to ensure it’s in the best position to navigate uncertain times.”