Inspiring stories


From creating the first polymer bank notes to enabling mobile cheque desposits, we always have a story to tell.

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Press enquiries


For more details on our news items or any other media related queries, please contact The Press Office. This line can only handle media enquiries and does not have the ability to transfer non-media related calls to the switchboard.

General enquiries

For general enquiries please call our switchboard.

CYBG switchboard

01412487070

Virgin Money switchboard

01912857191

We’re here Monday-Friday, 9am-5pm

Existing customers

For customer enquiries, please call our customer services team.

08003457365

Open 24 hours