Our sustainability strategy
Our ESG goals are aligned to our Group strategic objectives, ensuring we embed sustainability in everything we do.
Put our (carbon) foot down
Reduce the negative impacts of our operations, suppliers and partners on society and the environment.
Build a brighter future
Deliver innovative products and services that help our customers make a positive impact on society and the environment.
Work with customers, colleagues and communities to encourage sustainable practices and economic activity that creates shared prosperity.
Align our strategic goals to ESG and embed them in all areas of the business with robust targets, tracking and disclosures.
Our approach to sustainability
As a Purpose-led business dedicated to Making you happier about money, we focus on where we can make the biggest difference to the environment and society.
As one of the UK’s largest banks, we have an important role to play in facilitating the country’s transition to a low-carbon economy, while leveraging the opportunities and managing the risks the Group is exposed to from climate change. We are committed to working with our stakeholders to realise the ambitions of the Paris Climate Agreement, as well as the further sustainability initiatives and plans agreed at COP26, to support society’s low-carbon transition and help the world reach net zero.
In line with our Net Zero Banking Alliance commitment, we've developed and published decarbonisation plans covering c.82% of the Group’s lending portfolio which support delivery of the required reductions in emissions. Combined with the societal changes in our key sectors, these initiatives will drive us toward net zero across everything we finance.
Through regular interaction with our stakeholders and with the support of many great partnerships, we’re able to continually refresh our understanding of the issues which are of greatest importance in society and develop tools and products which educate and inform both our own and our customers’ transition to a just and sustainable low carbon economy.
In true ‘Straight-up ESG’ style, our ESG resource hub provides easy to access information on our strategy, policies and statements.